Hi, how can we help?
Accounts and billing
Last Updated: September 28, 2026
DNS and domain connections
Last Updated: September 28, 2026
Getting started and hosting purchases
Last Updated: September 28, 2026
Virtualmin, files, databases, and PHP
Last Updated: September 28, 2026
Add another website in the Control Center
Last Updated: September 28, 2026Add a separate website to an existing hosting service when its plan has capacity. The website shares the service's hosting login, renewal, storage, and account limits. You need control of its domain's DNS; this process does not register a domain, move existing content, or transfer email. Start the website request Open My Account → Hosting...
Change a mailbox password or storage quota
Last Updated: September 28, 2026Control Center can change the password of an enabled mail-only account and display its storage allowance. Quota changes remain in Virtualmin or require support. Use the mailbox password for email; it is separate from your customer account and hosting-owner credentials. In Control Center, open Hosting services → Manage website → Email for the domain. Locate...
Check mail DNS in Control Center
Last Updated: September 28, 2026The mail-DNS checklist compares publicly visible records with the selected domain's Virtualmin mail zone. Use it when Lucid hosts your email. Creating a mailbox, connecting website DNS, or issuing a website certificate does not prove email is ready. If email stays with another provider, retain that provider's routing and authentication records. Open Hosting services →...
Choose an SSL certificate and the right hostname coverage
Last Updated: September 28, 2026An SSL/TLS certificate helps a browser verify the server's identity and establish an encrypted HTTPS connection. Choose coverage for the actual names visitors use, then decide whether a free domain-validated certificate or a paid product meets your requirements. List your hostnames, including the main domain, www, and any application subdomains. A redirect still needs a...
Connect your mailbox to Outlook, Apple Mail, Thunderbird, or a phone
Last Updated: September 28, 2026Most email apps can connect using IMAP for incoming mail and SMTP for outgoing mail. IMAP keeps mailbox folders synchronized across devices. In Control Center, open Hosting services → Manage website → Email. Copy the actual Mailbox username and read Sign in and connect an email app. Use the Server hostname displayed there with the...
