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Create a backup and arrange a reliable backup schedule
Last Updated: September 28, 2026A useful backup contains the data needed to recover your service and can be restored when needed. Website files alone may omit the database, and an email export may omit server settings. Backup access, schedules, destinations, retention, and any provider-managed copies depend on your plan and permissions. In Control Center, Hosting services → Manage website...
Respond to a suspected compromised website
Last Updated: September 28, 2026Unexpected redirects, unfamiliar administrator accounts, altered files, or unauthorized mail can indicate a compromise. Treat an unexplained change as an incident to investigate. Simply removing the visible symptom may leave the access method in place. Record what you observed, affected URLs, the approximate start time, and recent changes. Preserve screenshots, relevant logs, and a separate...
Restore website files or a database from a backup
Last Updated: September 28, 2026A restore can overwrite current data. Choose the smallest recovery that solves the problem and identify what changed after the backup was created. For a store or membership site, newer orders, accounts, and messages may need to be preserved before an older database is restored. Control Center's Hosting services → Manage website → Backups section...
