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Change a mailbox password or storage quota
Last Updated: September 28, 2026Control Center can change the password of an enabled mail-only account and display its storage allowance. Quota changes remain in Virtualmin or require support. Use the mailbox password for email; it is separate from your customer account and hosting-owner credentials. In Control Center, open Hosting services → Manage website → Email for the domain. Locate...
Connect your mailbox to Outlook, Apple Mail, Thunderbird, or a phone
Last Updated: September 28, 2026Most email apps can connect using IMAP for incoming mail and SMTP for outgoing mail. IMAP keeps mailbox folders synchronized across devices. In Control Center, open Hosting services → Manage website → Email. Copy the actual Mailbox username and read Sign in and connect an email app. Use the Server hostname displayed there with the...
Create an email mailbox in Control Center
Last Updated: September 28, 2026A mailbox stores messages for an address such as hello@example.com. Create one when someone needs their own inbox and login. An alias is more suitable when another address should deliver to an existing inbox. Email hosting and the number of mailboxes available depend on your service. Before starting, confirm where your domain receives email. Keep...
Export important email before removing a mailbox
Last Updated: September 28, 2026Removing a mail user can delete stored messages and may also affect that user's other access. First decide whether the address should be retired, reassigned, or redirected. Do not delete a mailbox until its owner has approved the change and required records have been preserved. Control Center does not offer mailbox deletion. Pause mailbox sign-in...
Manage spam filtering and recover wrongly filtered messages
Last Updated: September 28, 2026Spam filters evaluate incoming mail and may mark it, move it, reject it, or remove it according to the configuration. Review the action as well as the sensitivity. A very aggressive filter can hide legitimate messages from customers or automated services. Control Center's Email page does not edit spam-filter rules. Use Open webmail to review...
Read and send email in a web browser
Last Updated: September 28, 2026Webmail lets you use a mailbox without installing an email application. Control Center's Open webmail link opens the configured Roundcube sign-in page. It is an ordinary login link: it does not sign you in automatically, create a mailbox, or pass your hosting credentials to Roundcube. In Control Center, open Hosting services → Manage website →...
Set up email aliases, forwarding, and automatic replies
Last Updated: September 28, 2026An alias sends mail addressed to an additional name into an existing destination. Forwarding redirects a mailbox's incoming messages. An automatic reply sends a preset response. These functions serve different purposes and are available only when your hosting account permits them. Control Center's Email page manages mail-only accounts and sign-in access. Routing, aliases, and auto-replies...
Set up SPF, DKIM, and DMARC for your domain
Last Updated: September 28, 2026Email authentication helps receiving systems evaluate whether messages are authorized to use your domain. SPF identifies permitted sending infrastructure. DKIM adds a verifiable signature. DMARC evaluates alignment with the visible From domain and publishes a handling policy. Authentication improves trust but does not guarantee inbox delivery. Google sender guidelines List every service sending mail for...
Troubleshoot missing, delayed, or rejected email
Last Updated: September 28, 2026Start by separating a login problem from a delivery problem. A message in your Sent folder shows that the app saved a copy; it does not prove the recipient received it. Keep the full delivery failure notice when one is available. Identify the direction of failure: incoming, outgoing, or both. Note whether it affects one...
