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Choose an SSL certificate and the right hostname coverage
Last Updated: September 28, 2026An SSL/TLS certificate helps a browser verify the server's identity and establish an encrypted HTTPS connection. Choose coverage for the actual names visitors use, then decide whether a free domain-validated certificate or a paid product meets your requirements. List your hostnames, including the main domain, www, and any application subdomains. A redirect still needs a...
Create a CSR and complete paid SSL validation
Last Updated: September 28, 2026A certificate signing request, or CSR, contains a public key and information needed to request a certificate. It is created with a matching private key. Keep that private key on the server where the certificate will be installed. The website's SSL order form asks for the CSR, never the private key. These steps apply to...
Download and install your issued SSL certificate
Last Updated: September 28, 2026An issued certificate must be installed with the private key used for its CSR. Downloading the certificate from your order does not automatically configure a separate hosting panel, proxy, or mail service. Keep the existing working configuration available until the replacement has been verified. The paid certificate's download remains in My Account → Orders. Control...
Enable free Let’s Encrypt SSL in Control Center
Last Updated: September 28, 2026Control Center can request a free Let's Encrypt certificate after your website's DNS connection is confirmed. Hosting account creation starts after payment and domain confirmation; DNS can still point elsewhere at that stage. SSL is a separate step that needs working public validation. Open Hosting services → Manage website → DNS & SSL for the...
Fix a failed Let’s Encrypt request or renewal
Last Updated: September 28, 2026Control Center shows the result of its certificate request, while the live website presents the certificate visitors receive. Compare both when troubleshooting. A previous successful request does not prove later renewal succeeded, especially after DNS, proxy, or website-routing changes. Open Hosting services → Manage website → DNS & SSL → Get your hosting ready. Read...
Fix HTTPS warnings, mixed content, and redirect loops
Last Updated: September 28, 2026A certificate problem and a mixed-content problem need different fixes. A certificate warning concerns the secure connection or server identity. Mixed content occurs when an HTTPS page requests resources such as scripts or images over HTTP; browsers may block or upgrade those requests. MDN mixed-content documentation Record the exact browser message and affected URL. Test...
Purchase a paid SSL certificate on the website
Last Updated: September 28, 2026Paid SSL products are available when the website's certificate catalog is enabled. Purchasing reserves the selected service; domain validation and installation are additional steps. You need a customer account to manage the certificate after checkout. Paid certificates are managed through My Account → Orders. The website's DNS & SSL → Request Let’s Encrypt SSL control...
Reissue a paid certificate and manage its expiry
Last Updated: September 28, 2026Reissue replaces a certificate within the rules of an existing service. Renewal extends or replaces the purchased service for another term. A free reissue does not renew the subscription, and the subscription end date is not necessarily the installed certificate's expiry. Use the paid order's controls below. Request certificate again in Control Center belongs to...
