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Add another website in the Control Center
Last Updated: September 28, 2026Add a separate website to an existing hosting service when its plan has capacity. The website shares the service's hosting login, renewal, storage, and account limits. You need control of its domain's DNS; this process does not register a domain, move existing content, or transfer email. Start the website request Open My Account → Hosting...
Check mail DNS in Control Center
Last Updated: September 28, 2026The mail-DNS checklist compares publicly visible records with the selected domain's Virtualmin mail zone. Use it when Lucid hosts your email. Creating a mailbox, connecting website DNS, or issuing a website certificate does not prove email is ready. If email stays with another provider, retain that provider's routing and authentication records. Open Hosting services →...
How to add and remove DNS records in the Control Center
Last Updated: September 28, 2026The hosting DNS & SSL page manages supported records in a verified local zone using Lucid nameservers. It is separate from registrar controls under My Account > Domains. Registering a domain here or choosing Lucid DNS does not alone confirm delegation or enable editing. Open the correct zone In the Control Center, select the hosting...
How to check hosting service details, limits, and usage
Last Updated: September 28, 2026Use your service ID and the selected domain to identify the correct hosting account. The plan's storage and other limits apply across its websites, so one site's activity can affect the available resources for the others. Review the service Sign in to Control Center and open Hosting services or the selected service's Overview. Select the...
How to choose your DNS setup method in the Control Center
Last Updated: September 28, 2026Hosting account creation starts after payment and domain confirmation. You can then connect the domain while preparing your website. Keep my DNS provider is the default; Use Lucid nameservers moves authoritative DNS here. Neither choice transfers domain registration or copies an existing website. Open My Account > Hosting services (or Services), select the correct service...
How to troubleshoot missing controls or stalled actions in Control Center
Last Updated: September 28, 2026Read the current message before repeating a dashboard action. A missing permission, expired sign-in, stale display, and an unconfirmed server operation need different responses. Start with the service and website Confirm you are signed in to the customer account that owns the service. Select the intended hosting service and website. Check the service ID and...
How to use Lucid Control Center
Last Updated: September 28, 2026Lucid Control Center brings your hosting services, websites, domains, and billing into the customer account. Start by selecting the service and website you want to manage so that changes apply to the right place. Find your service and website Sign in through My Account on our website. Open Overview for the selected service or Hosting...
Pause and restore mailbox sign-in in Control Center
Last Updated: September 28, 2026Use mailbox sign-in controls when you need to temporarily prevent access to an eligible mail-only account. Pausing preserves existing messages and does not change email delivery routing. It is separate from deleting a mailbox, forwarding its mail, changing its password, or suspending the whole hosting service. Your hosting service must be active, paid, and unexpired,...
Should I use the Control Center or Virtualmin?
Last Updated: September 28, 2026Use the Control Center for the actions below and Virtualmin for permitted advanced tools. Websites in one service share their owner login and resources; they are not security-isolated accounts. Choose the right tool Task Where to do it Check status, renewal, website allowance, and resources Hosting services. Add a separate website Add a website, followed...
View your hosting login and generate a replacement password
Last Updated: September 28, 2026The Control Center's hosting credentials belong to your Virtualmin owner account. They are separate from your customer-account password. Websites within one hosting service share the owner login, so check which service you selected before making a change. Open Virtualmin Sign in to My Account → Hosting services, find your active service, and expand Control panel...
