How to update account, billing, and domain contact details

Your login email, billing details, and domain registration contacts serve different purposes. Review each relevant area when your name, address, or email changes.

Update the customer account #

1. Sign in to My Account.
2. Open Account details to update the profile or login email, using the fields available on the page.
3. Save your changes and complete any confirmation the site requests.
4. Open Addresses to update the billing address used for future checkouts, if that section is available.
5. Review the next checkout before payment to confirm it uses the new details.

Editing the account profile does not necessarily update an existing invoice or a domain's registrant contact. If an old invoice needs correction, contact support with its order number and the requested change. Support must follow the applicable invoice process.

Update domain registration contacts #

For domains managed here, open My Account → Domains, select the domain, and review its contact section. Use accurate details and complete any verification message. A registrant change can affect transfer eligibility for some domains. Check the transfer requirements before making a contact change if you plan to move the domain soon.

For a domain registered elsewhere, update its contacts at that registrar. A linked hosting entry does not give our account area permission to change the registration.

Verify the changes #

Check your saved account email and billing details after saving. For domains, check the domain's own contact and verification status. Maintain a reachable recovery address throughout the change so you can receive security and renewal messages.

If you cannot edit a field or a domain change remains under review, send support the domain, field name, and displayed message. Do not include identity documents or full payment details in the initial request.

Related: Account security, Receipts and charges.

Reference: WooCommerce account details and addresses.