Use the Control Center for the actions below and Virtualmin for permitted advanced tools. Websites in one service share their owner login and resources; they are not security-isolated accounts.
Choose the right tool #
| Task | Where to do it |
|---|---|
| Check status, renewal, website allowance, and resources | Hosting services. |
| Add a separate website | Add a website, followed by TXT verification and DNS setup. Shared limits apply. |
| Reveal saved hosting credentials or replace the owner password | Control panel access → Hosting login. |
| Create mail-only accounts, reset passwords, or pause/resume eligible sign-ins | Email. Advanced users and routing remain in Virtualmin. |
| List databases or create a MySQL/MariaDB database | The website's Databases tab, within the shared allowance. |
| Import/export databases, change database-user access, or delete databases | Virtualmin or support. |
| Select an installed PHP version | The website's PHP tab, for its existing execution mode. |
| Change PHP limits, extensions, or execution mode | Permitted Virtualmin controls or support. |
| View tracked WordPress/application installations | The website's WordPress tab. This is an inventory. |
| Install, update, or clone an application | Virtualmin's available tools or the application's own administration. |
| Set up DNS and request Let's Encrypt | The website's DNS & SSL and setup controls after the chosen DNS method is ready. |
| Add or remove supported DNS records | DNS & SSL for confirmed, locally hosted Lucid-delegated zones; use your external provider for external DNS. |
| Edit files, redirects, cron jobs, or view website logs | Virtualmin, where enabled. |
| Create or restore backups | Support or permitted Virtualmin tools. Dashboard backups are not configured. |
Open the correct website #
- Open My Account → Hosting services; some layouts call it Services.
- Find the hosting service and select Manage website beside the intended domain.
- Choose its management tab and confirm the domain heading before making a change.
- For an advanced task, open Virtualmin and select that same domain. Virtualmin limits available tools by account permissions. Virtualmin navigation guide
Verify and troubleshoot #
Read the action result, refresh when requested, and test the affected website or service. An inventory entry or saved schedule does not prove a task succeeded.
For missing controls, refresh, check account status and the message, then contact support. Avoid duplicate orders. A Backups tab does not mean a backup is running; confirm a usable recovery copy before risky changes.
Related: additional websites, hosting passwords.
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